Why don't I see any patient engagment/views?
You've been sharing WellPrept with patients, but you don't see your page view count go up.
Or, you're a pro/teams user with an analytics dashboard, and engagement seems low or zero.
Here's the first thing to check:
Check the link(s) you are sharing with patients. It should not end with ?preview=true.
For example, the link should look like this:
It should not be: app.wellprept.com/doctorname?preview=true
What's with the preview link anyway?
When you're in your dashboard checking out your pages and making changes, and you click preview, we show you your page(s) with that ?preview=true tag on the end.
Those views (your views) don't count towards your analytics, to keep things pure.
Bottom line: if you mistakenly share your preview link with patients, your analytics will falsely show no activity.